Virtual primary care is not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Virtual primary care services are only available if the provider is licensed in the state that the member is located at the time of the appointment.
Virtual primary care are services available with a provider via video, chat, email, or audio-only where permitted under state law. Check your benefit plan to determine if these services are available. Services may not be available at all times, or in all locations, or for all members. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Get immediate care for life-threatening injuries or illnesses from doctors and care teams at hospital emergency departments.Ģ4/7 Virtual Visits is a service available with a Designated Virtual Network Provider via video, or audio-only where permitted under state law. Get walk-in care for serious illnesses and severe injuries from doctors and care teams. Get care for common symptoms from nurse practitioners and physician assistants - without an appointment - at retail pharmacy clinics. Your primary care provider may know your history best, they can quickly access your records and may offer in-person and virtual care.Ĭonnect with a care provider by phone 3 or video for diagnosis of common medical conditions and, if needed, Rx prescriptions. Usually a short wait with scheduled appointments For more information about Aetna plans, refer to .$170 1 for in-person visits, $99 or less for virtual primary care visits Information is believed to be accurate as of the production date however, it is subject to change. This message is for informational purposes only, is not medical advice and is not intended to be a substitute for proper medical care provided by a physician.
In case of emergency, call 911 or your local emergency hotline or go directly to an emergency care facility. If you still aren’t sure where to go and want to get more information about available options, call our toll-free, 24-7 nurse line, at 1-80 $ to get more information about where you can seek treatment. So they are equipped to handle more serious issues. Walk-in clinics and urgent care centers can handle many health problems.īut you should go to an emergency room if you experience intense and unexpected symptoms like chest pain, difficulty breathing or severe bleeding.Įmergency rooms have a wider range of specialists and treatment options. Many also offer additional services to what you would find in a walk-in clinic, like imaging, X-rays, and lab services on site. Urgent care centers are also staffed by certified nurse practitioners and physician assistants, as well as other licensed practitioners. Urgent care centers can treat things like sprains and fractures, cuts that require stitches, or lower back and joint pain. Then you should go to an urgent care center. Most are staffed by certified nurse practitioners and physician assistants, accept walk-ins, and are open seven days a week.īut what if you have a more serious, but not life-threatening, situation? These walk-in neighborhood clinics treat health issues like cold and flu symptoms, sore and strep throat, earache, or allergies.Ī walk-in clinic, like the MinuteClinic inside many CVS pharmacy locations, Walgreens healthcare clinic, or Kroger’s The Little Clinic can treat these types of issues and help you feel better fast. Where’s the best place to find fast, effective care for a sprained ankle? What about a bad cold? Or recurring lower back pain?Ĭhoosing the appropriate place to go for treatment is a big part of receiving the most efficient care.Ī walk-in clinic is usually a good option to consider for minor illnesses and injuries.
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